Important information on COVID-19 for British Council customers and partners

Following recent directives from the Malawi government, the British Council wishes to advise that it has limited access to the public for our Blantyre and Lilongwe Offices.

To protect the health of our customers and staff in light of COVID-19, we encourage you to use the following channels; 

Examination services


Our centres are open for all IELTS modules. To register for IELTS and find out more about the upcoming test dates please click here .

For information on transfers or refunds for IELTS exams, please email us on or call us on +265887081666/+265887380760  .

Professional and University Exams

Registrations for the Foundations In Accountancy (FIA) exams will resume in January 2022 . All queries and requests must be sent via email on

Schools Exams

Cambridge May/June 2022 exam registrations are not yet open, please click here to find out more about registrations dates and deadlines for the May/June 2022 series

Customer contact  

Our telephone lines are open for communication between 0800hrs and 1600hrs from Monday to Thursday and between 0800hrs to 1200hrs on Fridays

Call: +265887081666 or 265887380760 

During this uncertain time, our students, customers and partners’ health is our priority. 

Please stay up to date on current welfare guidelines, available here: 

Certificate Collection 

We are only open every Tuesday between 1100hrs and 1400hrs in Blantyre and every Friday between 1000hrs and 1200hrs for collection of certificates. To collect your certificate, please email and make a booking first.